Support > Event Creator > Refunds

The steps on the Refunds tab, and what to expect.

Refunds are done on the Refunds tab of the Event Director page.

  1. Choose the refund method - a percentage of the registration fees, or a flat cash value. Every refund you process in the same session uses the same method.
  2. Choose who to refund. Click the [+] next to a club to open it. Tick the club to refund all of it, or tick individual athletes.
  3. Click Process Refund and confirm.

Refunds go back to the original form of payment. If anything about the refund does not add up, MeetMaker tells you instead of processing it.

Last updated August 14, 2026. Still stuck? Contact us or email support@meetmaker.com.

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