MEETMAKER, LLC
STATEMENT OF UNDERSTANDING
Effective August 14, 2026

This Statement of Understanding ("Agreement") is made by and between MeetMaker, LLC ("MeetMaker"), a North Carolina limited liability company, and the undersigned event organizer or organization ("Customer") utilizing MeetMaker’s services for the listing, registration, and management of sporting events.

1. Scope of Services

MeetMaker provides an online platform for sporting event registration and optional sales of event-related items and admission tickets. The services include:

• A customer-accessible setup portal for event data entry.
• Internal review and approval process before events go live.
• A publicly viewable event details page.
• An event director portal with real-time registration data and management tools.
• Downloads and API access for event registration data import into third-party scoring systems.
• Email notifications for event changes, registrations, and late registration updates.
• Online storefront capabilities for the sale of event-related items and admission tickets.
• A refund processing webpage allowing the event director to issue refunds via original payment methods.

2. Financial Terms

• A $75 event listing fee is required per event.
• MeetMaker collects all registration and item/ticket sale payments on behalf of the Customer.
• Payment made to MeetMaker by any participant, club, or purchaser toward amounts owed to the Customer discharges that payer’s obligation to the Customer in the amount paid, whether or not MeetMaker has yet remitted those funds to the Customer.
• A 3% processing fee is withheld from gross collections as MeetMaker’s income.
• A reduced processing fee is offered based on submitted events within a single season (June 1 – May 31):
• 2.75% for 5–9 submitted events.
• 2.5% for 10 or more submitted events.
• Sales tax may be configured by the Customer as a single flat rate per event and applies to all items/tickets flagged as taxable.
• 100% of collected sales tax is remitted to the Customer, who is the Seller of Record and solely responsible for remitting the tax to the proper authorities.
• A sales tax report is available in the event director portal.
• All registration, item, ticket, and sales tax amounts collected by MeetMaker on the Customer’s behalf are held in an account segregated from MeetMaker’s operating funds and are not commingled with them. MeetMaker records such amounts as an obligation owed to the Customer rather than as MeetMaker revenue. MeetMaker’s only property interest in collected funds is the processing fee described above and any other amounts owed to MeetMaker under this Agreement.
• MeetMaker disburses funds to the Customer via ACH transfer every Tuesday, subject to the following:
• Registration fees have cleared into our account.
• Early disbursements are not available.

3. Refunds and Payment Disputes

• MeetMaker does not issue refunds.
• A refund webpage is provided for the Customer to initiate refunds via original payment method.
• Refunds may only be issued for event registration fees. No refunds will be processed for items or tickets.
• The refund portal supports issuing either flat-rate or percentage-based refunds per participant.
• Refunds may be processed at any time, provided the participant’s event status is set to "Scratched".
• MeetMaker is not liable for unsuccessful ACH collections or rejected payments. Attempts will continue until the event date.
• A $25 fee will be charged to the registering participant for any returned ACH payment.
• Payment status for each registrant or club is available to the Customer, who has discretion over participation eligibility.
• The Customer designates a disbursement account for receipt of funds under this Agreement and authorizes MeetMaker to debit that account by ACH for: (a) the amount of any refund initiated by the Customer where the corresponding funds have already been disbursed; and (b) any fees associated with the foregoing.
• Where sufficient undisbursed funds remain associated with the Customer’s event, MeetMaker may offset against those funds in lieu of debiting the disbursement account. This authorization remains in effect for twelve (12) months following the Customer’s most recent event on the platform.

4. Responsibility for Event Content

• The Customer is solely responsible for all event information entered into the system.
• MeetMaker assumes no liability for errors, inaccuracies, or misrepresentations in event data.
• MeetMaker is not responsible for participant injury, loss, or third-party claims related to the event.

5. Use of Services

The Customer agrees not to use MeetMaker’s services for any unlawful, fraudulent, harassing, abusive, defamatory, obscene, or otherwise objectionable purposes. This includes but is not limited to:

• Disseminating malware or harmful code.
• Infringing on intellectual property rights.
• Violating applicable laws or regulations.
• Engaging in spam, phishing, or other unsolicited marketing.

MeetMaker reserves the right to suspend or permanently terminate service for violations of this section.

6. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. The parties agree that any legal action or proceeding arising under or relating to this Agreement shall be brought exclusively in the state or federal courts located in North Carolina.

7. Arbitration

Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in North Carolina, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Each party shall bear its own costs and attorney's fees, and the parties shall equally share the costs of the arbitration.

Any claim or dispute must be filed within one (1) year from the date the cause of action arose, or it will be permanently barred.

8. Acknowledgment and Agreement

By listing an event on MeetMaker, the Customer acknowledges and agrees to the terms of this Statement of Understanding. This Agreement may be updated from time to time. Continued use of the platform constitutes acceptance of any revised terms.